Privacy Policy
How we collect, use, and protect your information
Last Updated: February 2026
1. Introduction
Bastet Biosciences ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, phone number, shipping/billing address
- Payment Information: Credit card details, billing address (processed securely by our payment processors)
- Research Verification: Institution name, research credentials (if applicable)
- Communications: Emails, support tickets, and other correspondence
2.2 Information Collected Automatically
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent on site, click patterns
- Cookies: Session cookies, preference cookies, analytics cookies
3. How We Use Your Information
We use the collected information for:
- Processing and fulfilling your orders
- Sending order confirmations and shipping updates
- Providing customer support
- Verifying age and research eligibility
- Improving our website and services
- Preventing fraud and ensuring security
- Complying with legal obligations
- Sending promotional emails (with your consent)
4. Information Sharing
We may share your information with:
| Third Party | Purpose |
|---|---|
| Payment Processors | Processing transactions securely |
| Shipping Carriers (USPS, UPS) | Delivering your orders |
| Fulfillment Partners | Order processing and shipping |
| Analytics Services | Understanding website usage |
5. Data Security
We implement appropriate security measures to protect your information, including:
- SSL encryption for all data transmission
- Secure payment processing through PCI-compliant processors
- Regular security assessments and updates
- Limited access to personal information by authorized personnel only
6. Cookies and Tracking
Our website uses cookies to:
- Remember your shopping cart contents
- Keep you logged into your account
- Analyze website traffic and performance
- Personalize your browsing experience
You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Opt-out of marketing communications
- Request data portability
8. Data Retention
We retain your information for as long as necessary to:
- Fulfill the purposes described in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
9. Children's Privacy
Our website is not intended for individuals under 21 years of age. We do not knowingly collect personal information from anyone under 21.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly.
11. Contact Us
For privacy-related questions or requests, please contact us at: